TFL Concepts plc

Building the systems behind scalable independent hospitality.

TFL Concepts plc is a Malta-based B2B hospitality company supporting the growth of eXo Hotels and its network of independent hotel partners.

How TFL Concepts, eXo Hotels and the partner hotels fit togetherA hub labelled TFL, central systems, connected to six areas of support: franchise growth, sales and CRM, marketing and content, technology and distribution, hotel support systems, and performance and quality. Around them sit independent hotels of different shapes, each linked to the support areas while keeping its own form.FranchisegrowthSales &CRMMarketing &contentTechnology &distributionHotel supportsystemsPerformance& qualityTFLcentral systems
TFL provides the central systems. Partner hotels join through eXo Hotels and keep their own identity.
Company
TFL Concepts p.l.c.
Registered in
Malta, C 114777
Hospitality brand
eXo Hotels
Initial market
Germany

Helping independent hotels compete at scale

Through eXo Hotels, independent hotels can retain their own identity and character while gaining access to the commercial systems, technology, marketing and support normally associated with a larger hotel group.

TFL is an asset-light business. It does not buy hotel buildings. It develops and supports hotel franchise partnerships and provides the central commercial, marketing, technology, distribution, sales and operating support behind them.

Hotel room with a made bed beside a large window looking over a city
Each partner hotel stays the hotel its guests already know.

What the hotel keeps

  • Its own name, character and story
  • Its ownership and its own operating company
  • Its team and its relationship with guests
  • The personality that made it worth visiting

What the hotel gains

  • Central sales, marketing and content
  • Shared technology and distribution
  • Operating support and hotel systems
  • Quality standards and performance reporting

What we support

Six areas of central support, provided by TFL and delivered to partner hotels through eXo Hotels.

  • Franchise growth

    Developing and supporting franchise partnerships with good independent hotels, from first contact to onboarding and ongoing partner support.

  • Sales and CRM

    Central sales support and relationship management for the network, including corporate and group business handled at network level.

  • Marketing and content

    Brand, campaigns and content production for partner hotels, including professional photography and video that feed the network’s digital marketing.

  • Technology and distribution

    The shared technology behind the hotels: booking and distribution channels, the digital guest journey and central revenue management support.

  • Hotel support systems

    Central operating support a single hotel cannot easily build alone, such as procurement, shared standards and staff training.

  • Performance and quality management

    Shared quality standards, hotel feedback and performance reporting for owners and for the network as a whole.

Read more about what we do

Elegant hotel lounge with chandeliers, tall windows and armchairs
Individual hotels, shared hospitality.
eXo Hotels

eXo Hotels

Individuelle Hotels. Gemeinsame Gastfreundschaft.

eXo helps good independent hotels compete like a larger hotel group while keeping their own identity. eXo is the hospitality and franchise brand; TFL Concepts plc is the company, commercial hub and infrastructure behind it.

Get in touch with TFL Concepts plc

Registered office in Birkirkara, Malta. Hotel owners interested in eXo can also contact the eXo team directly.

Contact details